At Jayswal Agencies, we are committed to ensuring that all orders are processed and delivered in a safe, efficient, and timely manner. Due to the nature, size, weight, and handling requirements of our products, shipping and logistics are managed separately from the product pricing displayed on our online store.
Customers are requested to carefully review the following shipping terms and conditions before placing an order.
Shipping Charges & Process
- Shipping / freight charges are NOT included in the product price listed on our website.
- These charges vary depending on factors such as delivery location, order quantity, weight, volume, and mode of transport.
- Customers are strongly encouraged to contact us prior to placing an order to obtain an estimated shipping cost.
Alternatively:
- Once an order is placed, our representative will get in touch with you via phone or email to provide the exact freight charges applicable to your order.
- The order will be processed for dispatch only after confirmation and payment of the shipping charges.
Failure to confirm or pay the applicable freight charges within a reasonable time may result in delay or cancellation of the order at our discretion.
Dispatch & Delivery
- Orders will be dispatched only after full payment of product cost and applicable shipping charges is received.
- Estimated dispatch timelines may vary depending on product availability, order size, and operational factors.
- Delivery timelines are indicative and may vary based on the logistics provider, destination, and external conditions.
While we strive to coordinate with reliable transport partners, Jayswal Agencies does not guarantee exact delivery timelines.
Self Pickup / Third-Party Transport
For customer convenience, we also provide flexible logistics options:
- Customers may choose to pick up the materials directly from our facility at a mutually agreed date and time.
- Customers may also arrange their own transport, courier, or logistics provider for pickup and delivery.
In such cases:
- All responsibilities related to transportation, insurance, and delivery shall lie solely with the customer or their appointed transporter.
- Jayswal Agencies will provide necessary support for dispatch but shall not be held liable for any issues arising after the material leaves our premises.
Risk, Damage & Liability Disclaimer
- All goods are handled and dispatched in proper condition from our facility.
- The risk of loss or damage passes to the customer once the material is handed over to the transporter, whether arranged by us or by the customer.
Jayswal Agencies shall not be held responsible for:
- Delays in delivery caused by third-party logistics providers, natural events, strikes, or unforeseen circumstances
- Damage, loss, or mishandling during transit, unless explicitly agreed otherwise in writing prior to dispatch
- Additional charges, including but not limited to unloading fees, storage charges, demurrage, or local transport expenses incurred during transit or delivery
Customers are advised to inspect the material at the time of delivery and report any visible damage immediately to the transporter and to us within the specified time frame.
General Terms
- All shipments are subject to product availability, order confirmation, and receipt of full payment.
- Jayswal Agencies reserves the right to modify shipping methods, timelines, or logistics partners based on operational requirements.
- Any special delivery requirements must be communicated and agreed upon in writing prior to dispatch.
Legal Disclaimer
By placing an order on our website, the customer acknowledges and agrees to all terms mentioned in this Shipping Policy. Jayswal Agencies reserves the right to interpret, amend, or update this policy at any time without prior notice.