At Jayswal Agencies, we strive to process and fulfill orders as quickly and efficiently as possible. Due to the nature of our products and operations, order processing begins shortly after order confirmation, and materials may be prepared, allocated, or scheduled for dispatch within a short timeframe.
Therefore, all cancellation requests are subject to the following terms and conditions. Customers are advised to read this policy carefully before placing an order.
Order Cancellation Timeline
- Orders can be cancelled only before the material is dispatched from our facility.
- Once the order has been processed, prepared, or dispatched, cancellation requests will not be accepted under any circumstances.
In many cases, processing may begin immediately after order confirmation. Hence, customers are strongly advised to review all order details carefully (including product type, quantity, specifications, and pricing) before completing the purchase.
Cancellation Request Process
- All cancellation requests must be made through official communication channels, such as phone or email, using the contact details provided on our website.
- The request must include complete order details, including order number, customer name, and reason for cancellation.
- A cancellation request shall be considered valid only after it has been acknowledged and confirmed in writing by Jayswal Agencies.
Requests made through informal or unofficial channels will not be considered valid.
Processing & Administrative Charges
Jayswal Agencies reserves the right to:
- Accept or reject any cancellation request at its sole discretion
- Deduct applicable processing, handling, or administrative charges, if any, before approving a cancellation
- Recover any costs already incurred in relation to the order, including but not limited to material preparation, packaging, logistics coordination, or third-party commitments
Any applicable deductions will be communicated to the customer prior to processing the cancellation.
Non-Cancellable Orders
The following types of orders may not be eligible for cancellation, even if they have not been dispatched:
- Customized or made-to-order products
- Bulk or special quantity orders
- Orders that have already been processed, packed, or scheduled for dispatch
- Orders where raw materials or production has already been initiated
Refund on Cancellation
- In cases where cancellation is approved, any eligible refund will be processed after deducting applicable charges, if any.
- Refund timelines may vary depending on the payment method and banking processes.
Legal Disclaimer
By placing an order with Jayswal Agencies, the customer acknowledges and agrees to the terms of this Cancellation Policy. Jayswal Agencies reserves the right to modify, interpret, or enforce this policy at its sole discretion without prior notice.