{"id":295618,"date":"2026-04-06T11:57:47","date_gmt":"2026-04-06T11:57:47","guid":{"rendered":"https:\/\/jayswal.in\/web\/?page_id=295618"},"modified":"2026-04-06T12:31:46","modified_gmt":"2026-04-06T12:31:46","slug":"faqs","status":"publish","type":"page","link":"https:\/\/jayswal.in\/web\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"

<\/span>Frequently Asked Questions (FAQs)<\/span><\/h2> <\/div> <\/div>

<\/span>1. What products can I purchase from Jayswal Agencies?<\/span><\/h4>

We offer a wide range of acoustic and interior materials including Acoustic Panels, Soundproof Boards, Partition Systems, False Ceiling Materials, and related accessories. These products are suitable for residential, commercial, and industrial applications.<\/p><\/div>

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<\/span>2. Do you provide delivery across India?<\/span><\/h4>

Yes, we supply materials across India through third-party logistics and transport providers.<\/p><\/div>

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<\/span>3. Are shipping charges included in the product price?<\/span><\/h4>

No, shipping or freight charges are not included in the product price. These charges are calculated separately based on location, quantity, and transport mode.<\/p><\/div>

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<\/span>4. How can I know the shipping cost before placing an order?<\/span><\/h4>

You can contact our team using the provided contact details before placing your order to get an estimated freight cost.<\/p><\/div>

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<\/span>5. What happens after I place an order regarding shipping?<\/span><\/h4>

Once your order is placed, our executive will contact you and inform you about the applicable shipping charges, which must be paid separately before dispatch.<\/p><\/div>

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<\/span>6. Can I arrange my own transport or pickup?<\/span><\/h4>

Yes, you may either pick up the material directly from our facility or arrange your own transport at your own cost and responsibility.<\/p><\/div>

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<\/span>7. Do you provide installation services?<\/span><\/h4>

Yes, installation services are available in Bangalore and nearby areas. For other locations, we provide material supply and guidance only.<\/p><\/div>

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<\/span>8. Can I get assistance in selecting the right product?<\/span><\/h4>

Yes, our team can guide you based on your requirements. However, final product selection is the customer\u2019s responsibility.<\/p><\/div>

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<\/span>9. Do you offer customization in products?<\/span><\/h4>

Certain products can be customized depending on feasibility, order quantity, and specifications. Please contact us for details.<\/p><\/div>

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<\/span>10. What is your return policy?<\/span><\/h4>

We accept returns only if the product is received in a damaged or defective condition during delivery. No other returns are accepted.<\/p><\/div>

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<\/span>11. Do you offer refunds?<\/span><\/h4>

Refunds are only considered in cases of valid damage or defects, subject to verification. No refunds are provided for any other reason.<\/p><\/div>

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<\/span>12. Do you provide product exchanges?<\/span><\/h4>

No, we do not offer exchanges under any circumstances.<\/p><\/div>

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<\/span>13. How do I report a damaged or defective product?<\/span><\/h4>

You must report the issue immediately upon delivery of goods with clear photo or video evidence. Claims made after this period may not be considered.<\/p><\/div>

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<\/span>14. Can I cancel my order after placing it?<\/span><\/h4>

Orders can only be cancelled before dispatch. Once dispatched, cancellation is not allowed.<\/p><\/div>

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<\/span>15. How will I know if my order has been dispatched?<\/span><\/h4>

Our team will notify you via phone or email once your order has been processed and dispatched.<\/p><\/div>

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<\/span>16. Will I receive tracking details for my shipment?<\/span><\/h4>

Yes, tracking details will be shared wherever applicable. In some cases, manual updates may be provided.<\/p><\/div>

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<\/span>17. Is there any warranty on your products?<\/span><\/h4>

Product performance depends on usage, installation, and site conditions. Any applicable warranty will be communicated separately, if available.<\/p><\/div>

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<\/span>18. Can I return products if I ordered the wrong item?<\/span><\/h4>

No, returns are not accepted for incorrect product selection. Customers are advised to confirm all details before placing an order.<\/p><\/div>

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<\/span>19. Do acoustic panels completely soundproof a room?<\/span><\/h4>

No, acoustic panels primarily help in sound absorption and reducing echo. Complete soundproofing requires specialized systems and proper installation.<\/p><\/div>

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<\/span>20. Is Jayswal Agencies responsible for installation or performance issues?<\/span><\/h4>

We provide guidance and quality materials; however, we are not responsible for performance issues arising due to improper installation, site conditions, or external factors beyond our control.<\/p><\/div>

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